2025 promises a lot of potential for different industries, one of the most important ones being facility or facilities management (FM). This industry has been improving every year. In 2024, facility managers focused a lot on inputs like tracking energy use and collecting asset data to enhance operations and improve decision-making.
This year will not be all that different, with managers expected to go a step further by implementing innovations like AI which make it easier to leverage facility data in improving processes and system designs. Let’s explore facility management in 2025 and the trends you should expect.
First Things First: What’s Facilities Management?
Facility or facilities management is a profession that intends to support people and improve their quality of life around built environments. Facility management teams try to ensure the functionality, safety, sustainability, comfort, and efficiency of the buildings where their clients live and/or work as well as the surrounding infrastructure.
It’s highly recommended to engage leading Facility management providers like OpenWorks for maximum workplace optimisation and efficiency. Besides, a top-rated provider will easily handle both hard facilities management (hard FM) and soft facilities management (soft FM) in any company.
Trends That Will Define Facility Management in 2025
Now that you know what facility management is all about and how it can possibly benefit your company, here are the top trends to be excited about:
1. AI and Automation Will Revolutionize Operations
Artificial Intelligence (AI) isn’t just a tech fad that will disappear in several months or years from now: it’s here to stay, and it’s transforming facility management in interesting ways.
The first is the use of Internet of Things (IoT) sensors to collect real-time data that can be used for actionable insights thus promoting better resource management and efficient space utilisation.
AI and other automation technologies, on the other hand, support decision-making and optimised operations. Not only that but automation also promotes predictive maintenance in smart facilities which prevents costly or inconvenient breakdowns. The role AI is playing in enhancing operational efficiency and energy savings will only advance as technologies improve.
2. Upskilling and Automation Will Solve Labour Shortages
Even though the job market has shown signs of increasing stability, skilled trade workers such as electricians, plumbers, and HVAC technicians are still not enough in the facilities management space. At the same time, nonetheless, there is a growing demand for energy optimisation and maintenance upgrades.
In 2025, therefore, facilities management providers will focus on upskilling their staff, streamlining operations, and leveraging automation tools to enhance operational efficiency.
3. Increased Focus On Sustainability
Another major trend to watch out for in facilities management in 2025 is sustainability. This one will not only be a simple cost-cutting solution, but rather a core component of facility management with a focus on promoting resource efficiency and minimising waste. When facility managers embrace different sustainability solutions such as reusing materials and reducing energy consumption, they can contribute to a reduced environmental impact and promote long-term sustainability goals.
You can expect to see an increased use of advanced solutions like smart sensors for tracking energy usage patterns, thus making it easier for facility managers to identify and solve inefficiencies. There will be an increased optimisation of sustainability efforts through a combination of simple solutions like the use of motion-sensing lights, and more complex solutions like the installation of better insulation. All these solutions will help organisations use their resources better in day-to-day activities.
4. Flexible Workspace Management
After the COVID-19 pandemic, workspaces and workdays have changed drastically to accommodate an increasing preference for hybrid models. This makes companies require less workspace, thus they can adopt policies like the “hot-desk” policy. While you may think that workers are the ones benefiting the most from such models and policies, the reality is that reducing real-estate footprints has additional benefits like optimised energy consumption.
Thanks to this trend, facility managers can introduce solutions like sensor technology and location awareness. These help with monitoring room temperature, occupancy, humidity, and more. Thanks to such data, facility managers can optimise space usage and provide comfort at all times.
Ready to Reach Your Potential?
With facility management taking a new approach towards increased productivity and operational efficiency, you don’t want to be left behind. OpenWorks has the solutions you need to make your workspaces as comfortable, safe, healthy, and organised as possible.
So if you want to get the best of what facility management has to offer in 2025, OpenWorks is your best shot. Check out openworksweb.com to learn more or contact their customer support team to get personalised guidance.
